Suite 24 Aparthotel By Xperience Hotels, Playa del Carmen - Reviews, Room Options & Prices 2025

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About the Hotel

C. 24 Nte Mz 37, Gonzalo Guerr, Playa del Carmen, Mexico

Suite 24 Aparthotel By Xperience Hotels, a 3-star property in Centro, features a rooftop infinity pool overlooking the turquoise sea. The property offers a modest fitness room, bicycles for rent, and 24-hour security.

Modern Room Amenities

The 15 air-conditioned rooms at SUITE 24 Hotel Boutique include microwaves, flat-screen TVs with cable channels, and free WiFi. Each unit features a refrigerator, while certain rooms offer seating areas and balconies with pool views.

Local Dining Options

The property provides access to an eclectic selection of local restaurants.

Business and Leisure

Suite 24 Aparthotel By Xperience Hotels maintains a business center and hosts parties at multiple nightclub destinations across Mexico. The rooftop terrace includes a hot tub and garden area for guest relaxation.

Beach and Transport Access

Located less than 15 minutes on foot from Mamitas Beach Club and Playa del Carmen main beach. Cozumel International Airport is 12.5 miles from the property, with area shuttle service available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Apartment

Max:

2 persons

50 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Superior Apartment

Max:

4 persons

50 m²

Bed options:

2 Double beds

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Playa del Carmen500 m

Airports

Aeropuerto de Playa del Carmen (PCM) 2.0 km

Cancun (CUN) 55.5 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious Apartments

“I stayed in an Apartment with Terrace and I was pleasantly surprised by the spacious layout. The apartment was well-equipped with a queen bed, a full kitchen, and a big fridge that allowed me to prepare my own meals. It felt like a home away from home!” view full review

Simple Yet Satisfying Breakfast

“I appreciated the complimentary continental breakfast offered at Suite 24. It included fresh fruit, toast, and coffee—just enough to kickstart my day before heading out for some fun. It was a great way to fuel up without spending extra!” view full review

Comfortable Stay with Great Amenities

“The TV in my room had a variety of cable channels for downtime, and the air conditioning was ice cold, making it easy to relax after exploring. It was a perfect combo for winding down in the evenings.” view full review

Convenient Facilities

“The bathroom was modern and clean, and it featured a reliable hot water system. Having plenty of hot water really enhanced my experience, especially after long days spent enjoying Playa del Carmen.” view full review

General

Smoking allowed in designated areas
Free Wi-Fi
24-hour reception
Rooms/ Facilities for disabled
24-hour security

Guest Parking

Kitchenette
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Paid city shuttle
Room service
Tours/Ticket assistance

Dining

Restaurant

Spa & Leisure

Outdoor swimming pool
Garden area

Room features

Air conditioning
Mini-bar
Sitting area
Rooftop terrace
Patio
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Kitchenette
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

C. 24 Nte Mz 37, Gonzalo Guerr, Playa del Carmen, Mexico

Map view

C. 24 Nte Mz 37, Gonzalo Guerr, Playa del Carmen, Mexico

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

1.1 km

Av. Benito Juárez

Los Fundadores Park

1.7 km

Museum

3D Museum of Wonders

710 m

Mall

Quinta Alegria Shopping Mall

670 m

Museum

Museo Frida Kahlo Playa Del Carmen

1.2 km

Church

Nuestra Senora del Carmen Catholic Church

1.5 km

Night club

Coco Bongo

920 m

Beach

Kool Beach Club

960 m

Beach

Mamita's Beach Club

1.2 km

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

710 m

Gallery

Riviera Art Gallery

710 m

Gallery

Tierra Huichol

820 m

Aquarium

Aquarium Beach

710 m

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

900 m

Disabled-friendly beach

2.1 km

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

960 m

5th Avenue 4th and 6th Streets

Sun Jaguar

1.1 km

Avenue With 14 Street 5a Downtown

Corazon de Mexico

1.1 km

5ta Avenida

Galeria de Arte 5ta Avenida

1.2 km

Casino

Grand Riviera Casino

710 m

Church of Guadalupe

1.8 km

Albatros

Martina Beach Club

1.6 km

Store

MEGA Soriana

710 m

Store

ME Dive Center

710 m

Nearby

Beach

Playacar

710 m

Gallery

La Galeria de Playa Art Gallery

520 m

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

500 m

Avenida entre 24 y 34 calles 5a

Caminarte

520 m

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

580 m

Store

DAC Verduras y Frutas

150 m

Restaurants

El Fogon

280 m

30 Avenida Nte. 354 Gonzalo Guerrero

Nativo

200 m

30th Avenue entre constituyentes 30 Avenida Norte Entre Calle 20 norte y Avenida Constituyentes

Senor Frog's Playa del Carmen

130 m

Calle Quinta Avenida Calle 22 Norte

Pozoleria Mi Abuelita

140 m

Av 30 entre 20 y 22

Ay Salsa

150 m

Ave.30 Between Calle 20 And 22

La Ceiba de la 30

200 m

274 30 Avenida Nte

Dona Mary

170 m

Calle 28

Loco Joe

220 m

30th Ave. Between 20th st & Constituyentes

Migaplaya Panes

230 m

Av. 25 N entre calle 30 N y 28 N Col. Gonzalo Guerrero

Cabritos Family

220 m

Av. 25 Constituyentes

Pasta e Polpetta

260 m

Avenida Constituyentes Entre Avenida 30 y 35

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily stay again

6.4/10

Nice

Rooms

7.0

Location

8.8

Service

5.4

Dining

6.8

Walter

United States, January 2025

6.2/10

I had a decent stay at Suite 24 Aparthotel. The location was fantastic, right in downtown Playa del Carmen and close to the beach. However, I faced some issues like poor wifi and an unresponsive staff when I had problems with the sink. Overall, it had its ups and downs, but I was happy with the comfortable room and the price I paid.

Rooms

8.3

My room was nice and comfy with plenty of plugs, modern AC, and a good kitchen setup. But I did notice a leak in the bathroom, which was a bit of a letdown.

Service

5.0

The staff was less than friendly. When I had issues with the internet and sink, they didn't offer much help, which really dampened my experience.

Location

9.0

The location was a big plus! Being in downtown Playa del Carmen meant I was close to the beach and plenty of supermarkets.

Dining

7.0

I didn’t use their dining services much, but the hotel seemed to have good options for salads and fresh items, which I appreciate.

Facilities

6.5

The hotel had some nice facilities, including a hot tub, but it wasn't filled during my stay. They also offered paid airport and city shuttles, which is a nice touch.

Justin

United States, December 2024

6.8/10

I had a mixed experience at Suite 24 Aparthotel. The location was super convenient, just a hop away from the beach and local restaurants, which was awesome. However, I faced some issues with the wifi and noise levels in my room, especially from the cleaning staff starting early. If it weren't for these drawbacks, my stay would’ve been more enjoyable.

Rooms

7.0

The room was spacious and clean, but I encountered some noise from the nearby restaurants late at night and a lack of hot water in one of the rooms.

Service

5.0

I had some issues with the service, like the check-in process not being clear and a lack of response to my request for a refund after an uncomfortable situation.

Location

9.0

The location is fantastic, really close to the beach and plenty of local spots to eat. I loved being in the heart of Playa del Carmen.

Dining

8.0

There are lots of good local restaurants around, with fresh, farm-to-table options that I really enjoyed.

Facilities

6.0

The facilities were decent, with a good kitchen setup and comfortable beds, but I did encounter some cleanliness issues with the cooking equipment.

Henry

United States, October 2024

7.2/10

I had a nice stay at Suite 24 Aparthotel with its comfortable and well-equipped apartments. although there were a few hiccups with my room that didn't match the photos. The location is fantastic, being close to the beach and local amenities, which made my stay even better.

Rooms

6.0

My apartment was clean and had good cooking facilities. but I was disappointed when it didn't look like what was advertised, particularly the window placement without curtains. Comfort-wise, the bed could have been better.

Service

7.0

Most of the staff were helpful, especially Mario. yet there were moments when some team members weren't very kind. The morning shift seemed a bit more attentive, though.

Location

9.0

The aparthotel is ideally situated, just a 10-minute walk to the vibrant 5th Avenue and the beach. which made exploring the area easy. Plus, nearby supermarkets offered great local options.

Dining

8.0

I appreciated having a kitchenette for my cooking needs. it definitely helped me enjoy meals in. The dining options nearby, including some local restaurants, were also a bonus.

Facilities

7.0

The amenities included a paid airport shuttle and helpful tours or ticket assistance. though I found the wifi to be limited at times.

Steven

United States, October 2024

5.8/10

I appreciated the location of Suite 24 Aparthotel, which was close to the beach and great local dining options. However, my experience was marred by a lack of friendly service from the staff. The kitchen facilities were also underwhelming, which made cooking quite challenging during my stay.

Rooms

8.0

The apartment was spacious and felt safe, but the bed was a bit small for two people. I liked having a kitchen, but it wasn't well-equipped for actual cooking.

Service

5.0

The staff at the hotel didn't seem very friendly or willing to help, which was disappointing. I had issues with the internet and a sink, but the response was lacking.

Location

9.0

The hotel was perfectly situated just off 30th Avenue, making it easy to access the beach, supermarkets, and local eateries. A short walk took me directly to 5th Avenue.

Dining

6.0

I was excited about the kitchen facilities but found them lacking basic utensils, which forced me to eat out every meal. I did enjoy the local fruits available nearby.

Facilities

7.0

The hotel has a lovely boutique vibe, but it needs some upgrades, especially in kitchen equipment for a better guest experience.

Karl

United States, October 2024

6.2/10

I found Suite 24 Aparthotel to be a great value for the price, but there were a few issues that detracted from my overall experience. The location was a real highlight, being close to the beach yet in a quieter area. However, I had some problems with the cleanliness of my room and the comfort of the bed.

Rooms

6.0

The apartment was spacious and new, with good air conditioning. but the bed wasn't very comfortable and the sheets felt cheap. There was also a lot of light coming in from the windows in the morning, which made it hard to sleep in.

Service

5.0

While most staff were helpful, I encountered a few who were not friendly. I had issues with the internet and the sink, and it seemed like they didn't really care to help me out.

Location

8.0

The location was perfect for me, as it was close to local shops, markets, and the beach without being in the midst of the nightlife. I appreciated having both options available.

Dining

5.0

Breakfast was very simple, so I didn't bother with it. I would recommend exploring local dining options instead.

Facilities

5.0

The apartment came with a kitchen, which I was excited about. but it really lacked in cooking supplies. There was only one pan and no pots, making it challenging to cook.